We're Back
Orders are now open — sign up to our newsletter to get the latest updates.
This is a page of frequently asked questions that we’ve been asked over the years.
We are purely crypto based and no alternative payment methods will be provided. Never paid with crypto before? The step-by-step guide takes about 15 minutes and covers the wallet, buying with your bank card and paying — https://raptor-labs.to/crypto
All prices are in AUD and yes we are based domestically in Australia
Yes — we ship worldwide. Orders dispatch from Australia, so international delivery takes a little longer than domestic
With the nature of our business, it can be difficult to provide exact timeframes for when items will be restocked. For this reason, we’re unable to offer preorders or accept deposits. To give yourself the best chance of securing an item, we recommend signing up for back-in-stock notifications on the product page - simply enter your email to be notified as soon as it becomes available. Alternatively, sign up for our newsletter to stay updated on restocks
Please subscribe to our newsletter to stay updated. After signing up, be sure to confirm your email address using the verification link that is emailed to you - this step is required to complete your subscription and ensure you’re added to our mailing list
Most orders are dispatched within 24 hours (excluding weekends). As Australia is a large country, delivery times can vary depending on your location. Addresses in and around major CBDs can expect delivery in 1-3 business days from the time of dispatch. Rural areas, FNQ, NT, TAS or WA could take up to 10 business days
Fill out the Contact page with your inquiry 3 business days after placing your order to start an inquiry. Please ensure all address details are entered correctly at checkout, as we cannot be held responsible for incorrect information provided. Orders are shipped to the address supplied at the time of purchase, and once dispatched, we’re unable to make any changes. We recommend carefully reviewing your details before completing your order.
Yes, we only operate via this website for orders. We are not on or will process any orders via WhatsApp, Telegram, Facebook, Instagram, etc. Any other website selling Raptor Labs products are a scam
Each time you spend you gain loyalty points which can be redeemed for giftcards or a percentage of your next purchase. Simple as that! Further information can be found here - https://raptor-labs.to/rewards
Items that have had HPLC lab testing will have a button to click to open a new page with latest results
We got you. Use our handy peptide calculator that can be found by clicking here - https://raptor-labs.to/peptide-calculator
Please fill out our inquiry form on our Contact page – https://raptor-labs.to/contact